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    Return Policy

    We want you to be completely satisfied with your purchase. Please review our return policy below for details on how to return or exchange items.

    Eligibility for Returns

    • Items must be returned within 30 days of delivery.
    • Products must be unused, in original packaging, and in the same condition as received.
    • Some items (e.g., gift cards, personalized products) are non-returnable.
    • Proof of purchase (order number or receipt) is required.

    How to Return an Item

    1. Contact our support team at support@store.com to initiate a return.
    2. Receive a Return Merchandise Authorization (RMA) number.
    3. Package the item securely and include the RMA number.
    4. Ship the package to the provided return address using a trackable courier.

    Refunds will be processed within 7-10 business days after we receive the item.

    Frequently Asked Questions

    If the return is due to our error (e.g., wrong or defective item), we provide a prepaid shipping label. Otherwise, the customer is responsible for return shipping costs.

    Yes, exchanges are available for eligible items. Please indicate your preference when initiating the return, and we’ll guide you through the process.

    Refunds are processed within 7-10 business days after we receive and inspect the returned item. You’ll receive a confirmation email once the refund is issued.

    Need Help?

    Contact our customer support team at support@store.com or call us at +1 (234) 567-890.

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